X-Cover entry refund protection (insurance) by CoverGenius is available when purchasing your entry. We strongly encourage you take out this insurance. For what equates to an additional 8% of the entry fee, entrants (individuals and team captains) can gain peace of mind knowing they are covered for unforeseen events listed below.

X-Cover will refund the cost of your booking if you are unable to attend the booked event due to:

• unexpected disruption of the public transport network you could not have reasonably known about before the date of the booked event;

• an injury, or an illness affecting you or a member of your immediate family;

• death happening to you at any time before the booked event or a member of your immediate family within a 4-week period of the booked event. ‍

• the mechanical breakdown, accident, fire or theft in-route of a private vehicle taking you to the booked event;

• jury service which you were unaware of at the time of the purchase;

• burglary or fire at your residence in the 48 hours immediately before the booked event that required the attendance of the emergency services;

• you being summoned to appear at court proceedings as a witness which you were unaware of at the time of purchase;

• you are a member of the armed forces and being posted overseas unexpectedly;

• adverse weather including snow, frost, fog or storm where the Police services or other Government agencies have issued warnings not to travel. You must provide confirmation of relevant road closures from the Police or the relevant Government agency; ‍

• you are being relocated permanently for work by your employer more than 100 miles from the booked event which you were unaware of at the time of booking or you are unexpectedly made compulsorily redundant. ‍

For the full Terms and Conditions click here.

Entry fee refund protection (Insurance) is the responsibility of the registering person, so please take into consideration the interests of a tandem partner or team relay member when making the decision to acquire it or not.

Any entrant opting to not take out the event booking insurance must accept there will be zero refund offered for the event after the initial 48hrs of a team entering.

Please note, no refunds will be given and registrants are strongly encouraged to take out X-Cover refund protection (insurance) by CoverGenius when entering online. This cover protects your entry fee as per the provider’s Terms and Conditions here.

If you, your tandem partner or teammate purchased X-Cover refund protection (insurance) when entering and wishes to withdraw, please click here. to start your claim.

If an entrant can no longer attend the event and they, their tandem partner or teammate have taken out Cover Genius Insurance when entering, they must contact the insurance company directly. If entrants simply change their mind, they must take responsibility for selling and transferring their own entry to recoup costs.

There are NO deferrals of entries from one year to the next.